How Do I Open a Nehos Account?How Do I Open a Nehos Account?
A signup must be completed online. Click here to access the Nehos Sign-Up page. What is required: A valid registered Australian ABN. If the signup is being submitted from a
Network Contention – poor audio qualityNetwork Contention – poor audio quality
Voice over IP relys on voice packets being sent reliably to and from Nehos over your ISP. There are a number of factors that contribute to poor performing call quality.
How Do I Close My Nehos Account?How Do I Close My Nehos Account?
We require formal notice that you wish to close your Nehos account and terminate any associated services. Please send an email to accounts@nehos.net with your account code in the Subject
Can’t Login to Nehos Customer PanelCan’t Login to Nehos Customer Panel
If you are seeing a *white screen* when trying to login to your Nehos Customer Panel this indicates that an incorrect Username or Password is being used. Please send an
1300/1800 (FLRN) Porting – IN1300/1800 (FLRN) Porting – IN
Nehos pride themselves in that over many years they have successfully ported in every requested number. Although legislation has simplified the process for local number porting, for 1300/1800 also known
International DIDs – VerificationInternational DIDs – Verification
This Wiki provides information on those countries that a Direct in Dial number is required and the local regulator for that country requires verification of the user. It does not
Cisco SPA Series NotesCisco SPA Series Notes
These phones default to a RTP Packet size of 30ms. To use these phones on the Nehos network you need to change this to 20ms. Under Admin > Advanced RTP
Yealink T28 IP PhoneYealink T28 IP Phone
These instructions are based on Firmware Version 2.72.0.30. If your handset is less than this version please upgrade to ensure compatibility with our servers. Under Account tab > Account 1