Nehos Communications Wiki
Please update your base station and handsets to the latest firmware version if you are having issues with the below configuration. We have tested Version 9.6.13-a Time/Language Tones: Australia Time Server: ntp.nehos.net
This wiki is for clients who have their own self-managed modem/router for HFC NBN service. The HFC NBN service requires equipment to be tagged to VLAN ID 100. If VDSL
The Enterprise Plus plan is designed for clients that require SIP trunks to own IP-PBX. Offers competitive call rates and a inclusive amount of call spend. SIP Trunks utilise our flagship
The SOHO plan is designed for those clients that have low volume, simple telephone requirements or just want to test us out. It utilises our flagship SIP platform, which means a client can
Features Desktop and Mobile Application integration (Communicator) ACD Queues IVR Auto Attendants Conference Bridges Music On Hold Inbound FAX over IP Outbound FAX (Communicator Desktop edition only) ^^ Instant Messaging
Please follow these instructions to log a support ticket:- Login to your Nehos customer Portal Nehos Customer Portal using login details. Please email support@nehos.net from your authorised email if you require login details.
Nehos provide 24by7 support for all critical service effecting issues. Less critical. lower priority or change related support requests are dealt within normal operating hours. Normal operating/business hours are Monday to
Under Internet Access >> PPPoE / PPPoA menu Set PPPoE/PPPoA Client to Disable Under Internet Access >> MPoA / Static or dynamic IP Set MPoA (RFC1483/2684) to Enable Encapsulation to
Quality of Service (QoS) is a data network solution that prioritises network traffic, to ensure that key traffic has precedence over less important traffic during times of congestion. In order
For disconnecting Direct In-Dial numbers, please follow these instructions. Login to the Nehos Customer Panel using your login details. Please email support@nehos.net from your authorised email if you require login details.