How to log a support ticket from Customer Portal

Please follow these instructions to log a support ticket:-

  1. Login to your Nehos customer Portal Nehos Customer Portal using login details. Please email from your authorised email if you require login details.
  2. Click Support Tab
  3. Choose the type of fault
  4. Provide the information required in fields.
  5. Click Submit button in the bottom.

Once the fault has been logged/submitted, this will create a ticket and an automated response that will be sent to cusomter including the ticket ID.

 Please call Nehos support on 1300 726 889 if you need further assistance.

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