This Wiki provides information on those countries that a Direct in Dial number is required and the local regulator for that country requires verification of the user. It does not apply to all countries that are available. This list should detail all the countries that have stipulated and is subject to change.
While purchasing the number you will be asked to fill contact information in a form. After completing the purchase your information will be transferred to the local carrier for review. Please note that your DID might not be activated until the local carrier approves the details.*
You will be notified on each step of the registration process and you will be able to see your DIDs status at any time in My DIDs menu option.
Your DIDs will be in pending status until the approval of the local carrier.
Where country regulator demands it you are required to send company documents/information within 2 business days. When requested, please send to accounts@nehos.net with the job i.d:
In most cases where verification is required and a business is requesting it – we would expect:
1. Name, business name and contact phone numbers;
2. Company registration certificate copy;
3. Current Address (street, number, postal code and city);
4. Proof of address. This could be a copy of utility bill; however please note that the document:
* should be no older than of 6 months;
* should be addressed to the same contact as 1.
* should necessarily include end user’s address.
The following countries require verification:
Belgium:
1. Current Address in Belgium (must be from the same area in Belgium as the DID ordered);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
China:
1. Current Address Worldwide (street, building number, postal code, city);
2. 2 proof of address forms (2 copies of utility bills no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Costa Rica:
1. Current Address Worldwide (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
France – Geographic:
1. Current Address in France (must be from the same geographic zone, as the DID ordered);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
France – National:
1. Current Address Worldwide (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
France – Toll Free:
1. Current Address Worldwide (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Georgia – Geographic:
1. Current Address in Georgia, Tbilisi (street, building number, postal code);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Georgian passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Germany – Geographic:
1. Current Address in Germany (must be from the same city in Germany as the DID ordered);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Germany – Toll Free:
1. Current Address in Germany (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Greece:
1. Current Address in Greece (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Hong Kong:
1 Current Address Worldwide (street, building number, postal code, city);
2. 2 proof of address forms (2 copies of utility bills no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Hungary – Geographic:
1. Current Address in Hungary (must be from the city in Hungary as the DID ordered);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Hungary – National:
1. Current address in Hungary (street, number, postal code and city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Ireland – Geographic:
1. Current Address in Ireland (must be from the same area in Ireland as the DID ordered);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Italy:
1. Current Address in Italy (must be from the same area in Italy as the DID ordered);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Japan – Geographic:
1. Current Address Worldwide (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Japan – Toll Free:
1. Current Address Worldwide (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Luxembourg:
1. Current Address Worldwide (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Malaysia:
1. Current Address in Malaysia (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Malta:
1. Current Address in Malta (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Netherlands:
1. Current Address in Netherlands (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Russia:
1. Current Address Worldwide (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Russia Toll Free:
1. Name, business name and contact phone number;
2. Passport or ID copy;
3. Current address Worldwide (street, number, postal code and city);
4. Proof of address. This could be a copy of utility bill; however please note that the document:
* should be no older than of 6 months;
* should be addressed to the same end user, whom you have indicated earlier;
* should necessarily include end user’s address.
* PLEASE NOTE: In case registration process is performed under a company name, the company’s registration certificate shall be provided instead of passport or ID copy.
Serbia:
1. Current Address in Serbia (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Switzerland:
1. Current Address Worldwide (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Turkey:
1. Turkish National ID card copy (both sides);
2. Turkish mobile phone number (verification code will be sent to this mobile number);
3. Latest invoice for Turkish mobile number:
* addressed to the same end user indicated in step 1;
* including the mobile phone number indicated in step 2;
* PLEASE NOTE: In case registration process is performed under a company name,
the company registration certificate shall be provided instead of passport or ID copy.
Ukraine – Geographic:
1. Current Address Worldwide (street, building number, postal code, city);
2. Proof of address (a copy of utility bill no older than of 6 months);
3. Passport or ID copy;
4. Name, business name and contact phone numbers.
* NOTE: documents verification might take up to 48h.