This is a new feature in pbxware that will allow customers to attach the transcript of voicemails when sending out emails to users while also being able to access this using OSC.
Transcript can be added in Voicemail E-mail Template as shown below.
%VM_TRANSCRIPT%
In order to make this feature easier to be used the default HTML template needs to be updated, adding an additional row with the transcript.
To see the transcript in OSC click the speech bubble left of the message number:
