How to log a support ticket from Customer Portal

Please follow these instructions to log a support ticket:- Login to your Nehos customer Portal Nehos Customer Portal using login details. Please email support@nehos.net from your authorised email if you require login details. Click Support Tab Choose the type of fault Provide the information required in fields. Click Submit button in the bottom. Once the fault has been […]

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Obtaining Technical Support

All faults should be logged within the customer panel support tab. For a voice call quality issue or issues with a slow or poor broadband service we would ask that you use the Nehos network diagnostic tool located at www.nehos.net/how-to-voip.php before submitting a request for support. This will provide us with valuable diagnostic data to help locate […]

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