Yealink T53 Quick Guide

Adjusting Volume Placing a Call Answering a Call Ending a Call Redial / Mute Holding and Resuming a Call Transferring a Call Call Forward Note: This feature is set as part of a Nehos Voice Plan. For Cloud PBX Business plans: Enable Call Forwarding : dial *71 Disable Call Forwarding : dial *72 Listening to […]

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Yealink W60B + W56H Quick Guide

Placing Calls To place a call directly: 1. Do one of the following: • Enter the desired number when the handset is idle. • Press the Speakerphone key to enter the pre-dialing screen. Enter the desired number using the keypad. If there are multiple lines assigned to your handset as outgoing lines, press the Line […]

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Yealink W60B + W56H Overview

Click HERE to watch the overview Base Station (W60B) Paging Key – used to: – locate a missing handset – toggle the registration mode – reset a base station to factory settings 3 Indicator LEDs: – Registration LED – Network status LED – Power indicator LED 2 line interfaces (at the bottom): – AC Power […]

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Broadband Support

When logging a support ticket please provided the following information with as much detail as possible to help us diagnose and fix the problem as quickly as possible. The make and model of the router you are using. The interface (speed, mtu, duplex) of the routers WAN interface. Any ping tests or traceroute results you can provide from […]

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Emergency Services Locations (IPND)

To retain use of service as the right of use/owner of an in-dial number, it is important to supply accurate and up-to-date Emergency Services Locations (IPND) information. This is a compulsory regulatory requirement and if not accurate could delay emergency response, has implications for the implementation and operation of telephony-based emergency warning systems, and could […]

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Call Parking

How to Park a Call During an active conversation, dial ‘#700‘. The call will be parked on first available Call Park Extension (e.g. 701). A parked call can be picked up from any system Extension by dialing parked Extension (‘701’). Note: Extensions must have ‘Call Pickup’ enabled in ‘Enhanced Services’ in order to be able […]

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Directory/BLF List

Directory/BLF List The Directory/BLF List is used to enter the list of extensions the user would like to have as contacts. When used with the Busy Line Field enabled phone, the user can select some of those extensions to be monitored by BLF buttons on the phone. • Transferring on park space can be done […]

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Broadband Restoration time

Nehos provide 24/7 broadband services however on rare occasions for reasons outside our control services can experience momentary or longer disruption. We will always restore services as soon as possible. The table below represents the target resolution time for any such unscheduled interruption. Service Class Urban Area (Days) Major Rural & Minor Rural Area (Days) […]

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