Emergency Services Locations (IPND)

To retain use of service as the right of use/owner of an in-dial number, it is important to supply accurate and up-to-date Emergency Services Locations (IPND) information. This is a compulsory regulatory requirement and if not accurate could delay emergency response, has implications for the implementation and operation of telephony-based emergency warning systems, and could […]

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Call Parking

How to Park a Call During an active conversation, dial ‘#700‘. The call will be parked on first available Call Park Extension (e.g. 701). A parked call can be picked up from any system Extension by dialing parked Extension (‘701’). Note: Extensions must have ‘Call Pickup’ enabled in ‘Enhanced Services’ in order to be able […]

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Directory/BLF List

Directory/BLF List The Directory/BLF List is used to enter the list of extensions the user would like to have as contacts. When used with the Busy Line Field enabled phone, the user can select some of those extensions to be monitored by BLF buttons on the phone. • Transferring on park space can be done […]

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Broadband Restoration time

Nehos provide 24/7 broadband services however on rare occasions for reasons outside our control services can experience momentary or longer disruption. We will always restore services as soon as possible. The table below represents the target resolution time for any such unscheduled interruption. Service Class Urban Area (Days) Major Rural & Minor Rural Area (Days) […]

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