Here’s what you need to know about nbn™ service classes. Service Class Description 0 A location that will be serviceable by fibre to the premises (FTTP). You cannot activate the service as nbn™ are still running fibre between the pits. You will have to wait until the area is ready for service. 1 A location […]
Category: Ordering
How to Order a Local Number Port (LNP)
1. Login to the Nehos Customer Portal https://home.nehos.net with your login details. 2. On the left menu under Voice Services, select Order Forms 3. Under Number Porting, select Order 4. Enter the number(s) you wish to port. Click Next Step Note: If unsure, we can try Cat A first and if rejected, proceed with […]
Nehos Broadband Services Ordering Process
I. Broadband Service Qualification Email the Nehos Sales team via sales@nehos.net to qualify the address/location you wish the broadband service to be installed, and the team will confirm the broadband service details and availability. If you are ordering an NBN service, the Sales team will advise the the nbn™ Planned Technology at the service address, […]
DID Ordering
Ordering a Geographical In-dial number is easy: Login to the Nehos Customer Portal with your credentials. On the left menu, select Order Forms under Voice Services, then select Order below the Geographical DID’s section. Enter the address or suburb for number/s to be assigned from, e.g. Brisbane QLD Select the Emergency Services Location (IPND) address […]
1300/1800 Ordering
Ordering a Nehos 1300/1800 is easy: Login to your Nehos Customer Portal Click Services Click Manage (In-Dial Numbers) Click Add a New DID Number Complete the online ordering form Please note that you will be assigned the next 1300 number available. If you wish to pre-select your 1300/1800 number you will need to go to […]
International DID Special Registration Requirements
Some local carriers require end user’s information for registration before purchasing a DID. While purchasing the number you will be asked to fill contact information in a form. After completing the purchase your information will be transferred to the local carrier for review. Please note that your DID might not be activated until the local carrier approves the […]
International Toll Free Numbers
International Toll Free Numbers are available for USA, UK, Canada only at this time. For included channels (simultaneous International Toll free Calls permitted) see http://www.nehos.net/direct-indial-numbers.php For Australian Toll free see https://www.nehos.net/voice/13-1300-1800-numbers.php For more details please email sales@nehos.net
How Do I Open a Nehos Account?
A signup must be completed online. Click here to access the Nehos Sign-Up page. What is required: A valid registered Australian ABN. If the signup is being submitted from a non-Australian destination then please use this ABN 38 108 343 095 and complete the remainder of the form as instructed. The more information you provide […]
1300/1800 (FLRN) Porting – IN
Nehos pride themselves in that over many years they have successfully ported in every requested number. Although legislation has simplified the process for local number porting, for 1300/1800 also known as Freephone and Local Rate Number (FLRN) porting, it has not. The base information we normally require is your current supplier account number and the […]
International DIDs – Verification
This Wiki provides information on those countries that a Direct in Dial number is required and the local regulator for that country requires verification of the user. It does not apply to all countries that are available. This list should detail all the countries that have stipulated and is subject to change. While purchasing the […]