Troubleshooting Broadband Service Dropouts

What is a dropout? Dropouts occur when your device loses connection. This can be a short hiccup or a lengthy loss of connectivity. There are different types of dropouts which require their own method of troubleshooting. First, you will need to narrow down which part of your network is experiencing issues. If only one device […]

Read More

Broadband Recommended Hardware

We don’t recommend solutions that combine routers with built in wifi and modem as they will not perform as good as a dedicated solutions. Broadband Routers for NBN/Fibre/Bonded Copper/Wireless The Mikrotik routers have the best traffic management (QoS), security and advanced feature set compared to expensive high end enterprise solutions at an amazing price. Router Ports […]

Read More

HFC NBN Service Setup for BYO Equipment

This wiki is for clients who have their own self-managed modem/router for HFC NBN service. The HFC NBN service requires equipment to be tagged to VLAN ID 100. If VDSL Modem is plugged in then please follow wiki http://wiki.nehos.net/?p=531 for an example of modem setup. If VDSL is not needed then following is an example of […]

Read More

Broadband Settings

The Nehos network fully supports both IPv4 and the IPv6 protocols. Nehos DNS Settings DNS 1 (iPv4) : 180.94.237.5 DNS 1 (iPv6) : 2401:e880:5::1   DNS 2 (iPv4) : 180.94.236.90 DNS 2 (iPv6) : 2401:e880:5::2 * It is highly recommended to use Nehos DNS servers for faster web response times. Using a 3rd party DNS […]

Read More