Cloud PBX Basic Voicemail

Voicemail gets emailed to a nominated email address. (Note: The option to retrieve voicemail via handset is only limited to our Cloud PBX Advanced platform.) Voicemail greeting can only be setup via a phone/handset by dialing *98. The voice prompt will ask you to enter your ID and PIN. To setup or retrieve Voicemail information, […]

Read More

Snom M9 – CPBX Configuration Details

Please update your base station and handsets to the latest firmware version if you are having issues with the below configuration. We have tested Version 9.6.13-a Time/Language Tones: Australia Time Server: ntp.nehos.net Time Zone: [Your timezone] Identity 1 Account Identity active: on Server Type: Asterisk Account: [your username as stated under Extensions > System > Edit the […]

Read More

How To Setup Bria Softphone (App)

You will first need to create a SIP extension in your Nehos Customer Panel. Login to your Nehos Customer Panel https://my.nehos.net/login.php Click Services Click Manage (Extensions) Click Add a New SIP Extension, and add a new IP Phone Make note of your Username and Password Once you have created the SIP extension, do the following Please […]

Read More

Cloud Pbx Basic Call Forward

1. Login to your account 2. Click Service 3. Click Manage (In-Dial Numbers) 4. Click Edit for whatever number you want to forward 5. Scroll down to Destination and change the Dropdown box to *blank* instead of SIP 6. Scroll down to Failover and put desired number into *Number to forward to:* 7. Click Update […]

Read More

Presence

* This is a new feature of the cloud PBX service. To have access you need to have your existing IP handsets registered and working with the sip.nehos.com.au platform and be subscribed to the Cloud PBX service plus be using a static IP address. You will need to contact Nehos Support and request access to […]

Read More

Cloud PBX Basic – How to add a SIP User

Login to your Customer Panel Portal If you require your Username/Password request this by emailing accounts@nehos.net Click the Service tab Click Manage (Extensions) Click ADD A NEW SIP EXTENSION Create a SECURE password (see instructions) Select your State Add a Local Phone Number. Insert any local phone number in the region you are in. An […]

Read More