Login to the Cloud PBX portal (pbx.nehos.com.au or pbx2.nehos.com.au) with your credentials. On the left menu, select CRM. Enable : Whether you want to enable CRM integration with PBXware. CRM type: Select the preferred CRM type. Only services available on the system already. Page URL : e.g. https://api.hubapi.com/ API key : Go to your account […]
Category: Cloud PBX Advanced
Communicator 6.0
To download the app, click the OS of your device. Communicator Business ver 6.0 (Desktop) Download Communicator Business ver 6.0 for Windows Download Communicator Business ver 6.0 for MAC OS Download Communicator Business ver 6.0 for Linux Communicator Go 6 (Mobile) Download Communicator Go 6 for Android Download Communicator Go 6 for iOS
Communicator Go Network
Communicator GO smartphone app is currently certified to work over 3G, 4G, & Local networks, 5G is still not certified but it may work with certain network. Please email sales@nehos.net for any enquiries.
Call Parking
How to Park a Call During an active conversation, dial ‘#700‘. The call will be parked on first available Call Park Extension (e.g. 701). A parked call can be picked up from any system Extension by dialing parked Extension (‘701’). Note: Extensions must have ‘Call Pickup’ enabled in ‘Enhanced Services’ in order to be able […]
Directory/BLF List
Directory/BLF List The Directory/BLF List is used to enter the list of extensions the user would like to have as contacts. When used with the Busy Line Field enabled phone, the user can select some of those extensions to be monitored by BLF buttons on the phone. • Transferring on park space can be done […]
SIP Registration
SIP Registration is only for telling the Nehos SIP Proxy which IP and port to send a call (inbound DID) to the customers equipment. The industry default is 3600 seconds, i.e., 1 hour. It should not be set higher than this. It’s also not necessary to set it lower than this or it will just […]
Voicemail , IVR & MOH setup
To Enable Voicemail, Music on hold & Auto Attendant Please create your custom recording and email that to support@nehos.net Provide the target email address were all the Voicemail and After Hour messages needs to be sent Note :- Only format .wav & .mp3 are acceptable
How to login into Cloud PBX
To login into your cloud account Visit the website – pbx.nehos.com.au Userrname – Provided with welcome email Password – Provided with welcome email Any issues, Please email support@nehos.net
Call Forwarding
Call Forwarding can be setup depending on different requirement Extension Call forwarding Extensions > Edit Extension > Enhanced Services Check Call Forwarding & Hit Save Go back to Enhanced Services – Edit Call Forwarding Check Unconditional Call forwarding and Click on Plus Symbol Enter the Number & Timeout Sec Depending on requirement Enable or Disable […]
Operation Hours
Go to Extensions – Ring Groups – Edit Existing Ring Group – Show Advance Settings Click on Operation Times – Edit Open Days Description – Name the Operation time it can be anything ; Exp Working Hours Select the days when Ring Group will ring the extensions ; Exp Monday to Friday between 9:00 to […]