Glossary of Porting (LNP) Terms

Local Number Portability (LNP) terms that are commonly used. LNP Local Number portability (LNP) is the capability to take your phone number with you if you change networks, in the case of local number portability, or phone carriers, in the case of mobile number portability. This is known as “porting”. Donor The Carrier or Carriage […]

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How to Record a Voicemail Greeting in Cloud PBX Advanced

Dial *123 (listen to voice prompts) Enter your PIN Press 0 (for Mailbox Options) Press 1 (to record your Unavailable message) or Press 2 (to record your Busy message) Record your greeting/message, then press the pound key # Press 1 (to accept) or Press 2 (to listen) or Press 3 (to re-record) Press * then […]

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International Call Control

Calls are limited to a set international destination list from within the Nehos Customer portal based on what you authorise and expect to dial. Login to https://home.nehos.net with your credentials On the left menu, select International Call Control. To allow an international destination, check the box next to the destination. Hit Submit at the bottom […]

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How To Speed Dial

This service allows users to dial preset numbers (with many digits) by dialing a short special code. The default speed dial code is *130 (You can change this access code from the Cloud PBX Business portal under Settings > Access Codes. The special code can be set either globally or individually. • Global = Settings […]

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Communicator 6.3

To download the app, click the OS of your device. Communicator Business ver 6.3 (Desktop) Download Communicator Business ver 6.3 for Windows Download Communicator Business ver 6.3 for MAC OS Download Communicator Business ver 6.3 for Linux Communicator Go 6 (Mobile) Download Communicator Go 6 for Android Download Communicator Go 6 for iOS

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FusionPBX Getting started : Making an outbound call (New)

First you need to have setup a new SIP account (extension) in your Nehos customer panel. You will need the username and password. First select the Accounts / Gateway menu option Next click the Add button at the right of the screen to add a new gateway Next we need to add the Gateway Name […]

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3CX PBX SIP Trunk Setup

Pre-requisites: 3CX Firewall Test has passed. SIP user with password has been created. Direct in-dial number (DiD) is bound to the SIP user. Login to your 3CX Management Console: • Select SIP Trunks on the sidebar. • Select Add SIP Trunk > Select Country and Provider as “Generic” > Enter your DiD number in the […]

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Yealink EHS 40 Setup Guide for Jabra

Note: The EHS 40 is designed to work with Jabra, Plantronics, and Sennheiser headsets, so not all cables that come in the box are required. For a Jabra Headset you will need: Jabra Y Cable EHS 40 Box If you have a Jabra Pro 920 or Pro 925 follow these instructions: 1. Put on the […]

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Cloud PBX CRM Integration – Hubspot

Login to the Cloud PBX portal (pbx.nehos.com.au or pbx2.nehos.com.au) with your credentials. On the left menu, select CRM. Enable : Whether you want to enable CRM integration with PBXware. CRM type:  Select the preferred CRM type. Only services available on the system already. Page URL : e.g. https://api.hubapi.com/ API key : Go to your account […]

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